Privacy Policy

Privacy policy

We are delighted to welcome you to the website of INDAG GmbH & Co. Betriebs KG,  a part of Capri Sun Group Holding AG (Capri-Sun website).  This statement sets out our commitment to protecting your personal data. It explains what general and personal data we collect in operating the INDAG Pouch Partners GmbH website, and how we process and use this data.

This privacy policy applies to this and all other websites that make reference to this data protection statement.  In certain circumstances, different data protection provisions may apply for companies associated with INDAG Pouch Partners GmbH. Please therefore carefully read through the privacy policies for the Capri Sun Group Holding AG websites that you visit.

 

1. General handling of your data

 1.1. We comply strictly with data protection legislation.

1.2. We generally do not collect or save any of your personal data when you visit the INDAG Pouch Partners GmbH website. Instead, we only do so where we have expressly asked you for personal data in advance. For example, if you enter a competition, you will be asked for your name and address so that we can contact you if you are a winner. The INDAG Pouch Partners GmbH website also has a personal area that requires you to register, and some personal data must be saved for this purpose; see section 2 of this privacy policy for more details.

1.3. During your visit to the INDAG Pouch Partners GmbH website, our server will otherwise save only the anonymous data that is usually technically collected when accessing websites: the name of your internet browser, the name of your ISP, the IP address from which your computer makes the internet connection, the name of your operating system, which of our websites you have visited, and the date and duration of your visit. This data is saved temporarily in log files and then deleted automatically. Data is saved so that if there is a problem, the activities that may have led to the disruption can be analyzed.

 

2. What data do we collect, and why?

We use the data collected to provide you with a consistent level of service quality. We use your data only in the way described in this policy or as specified when we collect the data. Any subsequent change to the intended use is subject to your express consent, unless the change is otherwise justified by applicable legal provisions.

We process data provided to us voluntarily, such as:

salutation, title, gender, first name, surname, company, position, street and house number, postcode and town, email address, telephone number for the following purposes, among others:

  • To process product orders and deliveries;
  •  To inform you about product announcements and special offers etc. In some cases, this may include information from other companies and business partners, provided their products add benefit to our products;
  • To tailor information precisely to your needs. We can then, for example, provide you with information about the products that interest you;
  • So that we can contact you, respond to customer inquiries, and advise you regarding dispatch and invoicing issues;
  • To carry out voluntary customer surveys so that we can continually improve our services and products;
  • To process inquiries about vacancies, online applications;
  • To fulfill contractual obligations;
  • To process the contact and registration form;
  • To enter competitions;
  • To receive our newsletter.

 

3. Orders and registering for events

Our INDAG Pouch Partners GmbH website contains order forms that you can complete to request information, products, and services. Payment information is also recorded through these forms, such as your bank details or credit card numbers. This data is used only to process invoices and payments for the specific process.Where necessary, processing will include the disclosure of your data to third parties such as banks, credit card companies, or other financial and credit institutions involved in carrying out the process.


4. Disclosure of personal data

Information that you enter on the INDAG Pouch Partners GmbH website may be transmitted to a server in this or another country. Your privacy is protected globally because all our websites are subject to the data protection guidelines set out here.

We process your data worldwide within our company so that we can deal with your inquiries and orders and further improve our services and products.

If necessary, information is also disclosed to business partners, service providers, third parties, or subcontractors. This may be necessary so that we can provide the service or complete the transaction you require, such as processing your order, credit card payments, for customer service purposes, or to inform you about services or products.

When we disclose your personal data to third parties, we restrict it to such information as is necessary to provide the services in question. The third-party provider is permitted to use this personal data only to provide the service requested or to complete the necessary transaction.

Your personal data will not be passed on, sold, or otherwise made available for marketing purposes without your prior consent.

Our organization may be required to disclose your data and associated information by court order or official request. We also reserve the right to use your data to establish or defend legal claims.

In the event of a takeover or merger with another company, the disclosure or transfer of personal data to potential or actual buyers may be necessary. In this scenario, we will seek to maintain the highest possible level of protection of your data.

In accordance with the applicable legislation, we reserve the right to store and disclose personal and other data to expose and combat illegal activities and attempted fraud or any breach of the terms and conditions of use.
 

5. Security of personal data

We take the protection of your personal data very seriously. In order to effectively protect personal data from unauthorized access, misuse, or disclosure, INDAG Pouch Partners GmbH uses technical and organizational measures to prevent the data you provide from being accidentally or intentionally manipulated, lost, destroyed, or accessed by unauthorized persons. Our security measures are subject to constant review and revision in accordance with developments in technology. Personal data that is collected and processed is transmitted in unencrypted form. Please therefore provide as little personal data as possible.

We also oblige all of our employees to maintain data protection standards and confidentiality in accordance with the GDPR.

 

6. Cookies on our web server

6.1. Our web server uses cookies. Cookies are small text files that are saved on your computer, provided your internet browser settings allow them. Cookies are a very common technology used by very many websites. As text files, cookies cannot harm your computer.

6.2. Our web server specifically uses the following cookies:

6.2.1. At the start of your visit to the INDAG Pouch Partners GmbH website, our web server places a cookie on your computer to distinguish you from other users who are accessing the site at the same time. This cookie is deleted automatically as soon as you close your internet browser.

6.2.2. As soon as you enter information in a window on the INDAG Pouch Partners GmbH website, our web server saves, where applicable, a cookie on your computer so that the same window does not appear the next time you visit our website. This cookie is also deleted after a certain period of time.

6.3. The majority of internet browsers are initially set up to accept cookies.

6.4. If, in general, you wish to prevent our web server from saving cookies, you can deactivate cookies by going to your internet browser settings.

However please note that if you have deactivated cookies in your internet browser, you may not be able to visit or use all the pages or functionalities of the INDAG Pouch Partners GmbH website without problems.

 

7. Links to social networks

7.1. Some of the pages of the INDAG Pouch Partners GmbH website at times contain programs (“plug-ins”) that are able to establish a link to social networks such as Facebook, Google+, or XING. You can recognize each of these plug-ins from the button with the respective social network logo.

7.2. These plug-ins do not become active unless you click on them. You will know that you have activated them because the appearance of the plug-ins will change. Following activation, the plug-ins collect, process, and use data as follows:

7.2.1. As soon as you activate a plug-in, it creates a brief connection from your internet browser to the social network’s server, and the content of the plug-in is transmitted from there to your internet browser.

This means that the operator of the social network will know your IP address. In certain circumstances, the social network operator will also try to save a cookie on your computer, which will also be deleted when you close your internet browser.

If you are logged in to the social network whose plug-in you have activated on an INDAG Pouch Partners GmbH website, information about your visit to the INDAG Pouch Partners GmbH website may be associated with your user account and saved, processed, and used by the social network operator.

If you use a plug-in, e.g. by pressing the plug-in button again following activation or by sending a text via plug-in, the corresponding information will be sent from your internet browser to the social network operator and saved by this operator.

If you have a user account with a social network and want to avoid activation information about your visit to the INDAG Pouch Partners GmbH website being associated with your social network user account following activation of a plug-in, you must log out of the social network before activating the plug-in.

7.2.2. The following applies to Facebook plug-ins: our website uses plug-ins from the social network facebook.com, such as the “Like” button.These plug-ins are provided and operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter: “Facebook”), and are indicated by a Facebook logo, e.g. the white “f” on a blue tile.

Visit www.facebook.com/help/ to find out what information is transmitted to Facebook when you use Facebook plug-ins. At www.facebook.com/about/privacy/, you can also see how Facebook processes and uses the data that you, as a user of facebook.com, divulge, and to what extent you can restrict publication.

7.2.3. The following applies to Google+ plug-ins: our website may use social plug-ins from the social network Google+ (www.plus.google.com), in particular the Google+1 button. These plug-ins are provided and operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: “Google”). The Google+1 button is indicated by the “+1” text in italics beneath a color gradient.

Visit www.google.com/intl/de/+/policy/+1button.html to find out what information is transmitted to Google when you use the Google+1 button. At www.google.com/intl/de/+/policy/index.html, you can also see how Google processes and uses the data that you, as a user of Google +1, divulge, and to what extent you can restrict publication.

7.2.4. The following applies to Twitter plug-ins: our website may use social plug-ins from the social network Twitter, which are provided and operated by Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (hereinafter: “Twitter”). You can identify these plug-ins from the use of a Twitter logo. See twitter.com/about/resources/logos for an overview of the Twitter logos.

At twitter.com/privacy, you can see how Twitter processes and uses the data that you, as a user of Twitter, divulge, and to what extent you can restrict publication.

7.3. The INDAG Pouch Partners GmbH website contains links to the social network www.facebook.com. You can use the page only if you have a Facebook user account and are logged into it. At www.facebook.com/about/privacy/, you can see how Facebook processes and uses the data that you, as a user of facebook.com, divulge, and to what extent you can restrict publication.

 

8. Google Analytics web analytics service

8.1. The INDAG Pouch Partners GmbH website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: “Google”).

8.2. Google Analytics saves a permanent cookie on your computer, provided your internet browser settings permit this.This permanent cookie can be read again when you next visit the INDAG Pouch Partners GmbH website. To prevent this, you can delete the permanent cookie in your internet browser settings following your visit to the INDAG Pouch Partners GmbH  website. The Google Analytics cookie enables the analysis of your use of the INDAG Pouch Partners GmbH website.

8.3. The information generated by the cookie referred to under point 5.2 with respect to your use of the INDAG Pouch Partners GmbH website is generally transmitted to a Google server in the USA and saved there. To protect your privacy, your IP address is truncated before being transmitted. This truncation is carried out by Google within the Member States of the European Union or in other Contracting Parties to the Agreement on the European Economic Area.  Only in exceptional circumstances will your full IP address will be transmitted to a Google server in the USA and truncated there.

8.4. Google uses the data transmitted to Google by Google Analytics concerning your use of the INDAG Pouch Partners GmbH website on our instruction to evaluate your use of the INDAG Pouch Partners GmbH website to compile reports about website activities on the INDAG Pouch Partners GmbH website and to provide us with additional services associated with the use of the INDAG Pouch Partners GmbH website and the internet. The IP address transmitted from your internet browser under Google Analytics is not merged with other Google data.

8.5. Should you not agree with the Google Analytics processes and functions, you can disable cookies.

Rather than deactivating or deleting cookies, you can also download and install the Google browser add-on to deactivate Google Analytics. This add-on is available from the tools.google.com/dlpage/gaoptout website. It stops information about your internet browsing history from being transmitted to Google Analytics. The add-on is available for the following internet browsers: Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, and Opera.

 

9. Email newsletters

9.1. You can subscribe to email newsletters on the INDAG Pouch Partners GmbH website. However, we will send email newsletters to your email address only with you express prior consent.

You grant us this consent – which may be withdrawn at any time – by entering your email address in the field for agreeing to the newsletter and by confirming the following text by activating a check box:

“Yes, I would like to receive the INDAG Pouch Partners GmbH newsletter by email so that you can tell me about the latest innovations and campaign. I can unsubscribe from the INDAG Pouch Partners GmbH  newsletter at any time by clicking on the unsubscribe link in the newsletter.”

9.2. We use a double opt-In process when you subscribe to a newsletter to protect you from other people subscribing to the email newsletter using your email address. This means that after you have subscribed to the newsletter, you will receive an email asking you to re-confirm your subscription. Your newsletter subscription will become active only after you have re-confirmed your subscription.

9.3. You can stop receiving an email newsletter at any time and thus withdraw your consent to receiving the newsletter. To stop receiving the newsletter, please use the unsubscribe link in the email newsletter.

9.4. Our email newsletters may contain “tracking pixels”, which may also be called Clear Gif or Web Beacon. These are transparent individual graphic pixels that are integrated within the email newsletter. Provided the newsletter recipient’s email program allows graphics to be loaded, we can use these tracking pixels to assess how many of our newsletter emails have reached their recipients. This data is anonymous, and we use it for statistical purposes only. It is not associated with you as an individual. Not even your IP address is transmitted to us.

You can disable tracking pixel functions by setting your email program so that is does not load graphics. However, this may result in our email newsletter not being displayed in full.

9.5. We also record statistically how often the addressees of our email newsletter have activated the links in the email newsletter. This is also an anonymous process and this data is not associated with the recipients of our email newsletter. Your IP address is not passed to us when we collect this data.

 

10. Competitions

We hold competitions on the INDAG Pouch Partners GmbH website from time to time. The personal data that we take from you when you enter a competition is used only for the purpose of the competition – and only with your express prior consent.

You give us this consent – which you may withdraw at any time – by confirming the following text by activating a check box for each competition:

“I agree that INDAG Pouch Partners GmbH may save and use the details I have provided here for the purposes of the competition. I may withdraw this consent at any time by sending an email to datenschutz@pouch-indag.com. However, should I withdraw my consent, my competition entry will also be withdrawn.”

 

11. Right to access, rectify, erase, block data

You have the right, at any time and free of charge, to request access to your personal data that we have saved, and the right to block or erase this data.

You have the right to check and rectify all your personal data that we have saved if you are of the opinion that it is obsolete or incorrect.

Please contact us at the email address given here if you have any further questions relating to the issue of personal data.

 

12. Right to withdraw consent

You have the right to withdraw any consent you have given us to use your personal data with effect for the future. An email sent to the email address specified below is sufficient for this purpose.

 

13. Data erasure on online applications

The data transmitted for online applications is erased promptly at the end of the application process if your application is rejected. This does not apply if you have consented to your data being stored for a longer period of time or if statutory regulations prohibit erasure. You have the right to withdraw your application at any time; in such a case, please send an email to datenschutz@pouch-indag.com

 

14. Data retention

INDAG Pouch Partners GmbH retains personal data only for as long as is needed to fulfill the purpose for which it was collected or as required by law.

 

15. Access to personal data

If you have any questions relating to this privacy policy or want to know what data we have stored on you, please contact our data protection officer.
 

INDAG Pouch Partners GmbH

Frau Anke Moser
Rudolf-Wild-Straße 107-115
69214 Eppelheim / Germany
Email: datenschutz@pouch-indag.com 

 

16. Changes to this data protection statement

If required by current circumstances, such as e.g. a change to the respective legal data protection provisions, we will (if necessary) update this data protection statement.

 

Policy last updated: May 2018